Learn why we're saying goodbye to Astropay cashback while staying true to our users. Find out how your existing balances are in safe hands, and AstroPay VIP upgrades to Black level will still be processed.
October 14, 2023, London
At eWalletBooster, we've always been committed to providing you with the best cashback and VIP upgrade services for your e-wallets. We've had the privilege of serving our users for quite some time, and during this journey, we've encountered a few challenges that we believe it's crucial to address with honesty and transparency.
For the past year, we've been working with Astropay to offer cashback rewards to our users. However, we must regretfully announce that we will be discontinuing our Astropay cashback program, effective from 13th October 2023. We understand that this news may come as a disappointment to some of you, and we want to explain the reasons behind this decision.
The primary reason for discontinuing the Astropay cashback program is the consistent issues we've faced with the accuracy and reliability of the transaction and commission data provided by Astropay. We believe in transparency and trust when it comes to managing your finances, and it has been increasingly challenging to provide you with accurate and timely cashback rewards due to these issues.
Despite this decision, we want to emphasise that we remain fully committed to our users. We understand that many of you have come to rely on our services, and we take this commitment seriously.
We are pleased to announce that we will continue to process VIP upgrades to the Black Level for Astropay users. This means you will still enjoy the enhanced benefits and privileges that come with this prestigious VIP status.
For those of you who have earned historical cashback and have a balance in your eWalletBooster account generated from cashback, we have an important message. Even though it is costing us thousands of dollars, we are fully committed to honouring all existing balances and cashback payments. From 13th October 2023, no further cashback will be added to your balances from Astropay transactions, but you will not lose any balance or cashback you've already earned.
We want you to know that this decision to discontinue the Astropay cashback program was not made lightly.
We're taking a significant financial hit to ensure that we continue to put our users first.
Your trust and satisfaction are of the utmost importance to us.
If you have any questions or concerns about this change or your existing cashback balance, please do not hesitate to reach out to our customer support team at email@example.com. We are here to assist you and provide any additional information you may require.
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