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Neteller Verification

How to verify my Neteller account?

Please follow the easy steps below to verify your Neteller account.

1. Once you are signed into your Neteller account, it is likely you will see either the yellow ‘Limited functionality’ message if your account has been disabled or the blue ‘Verify your account’ message if your account is not disabled.


Account not-disabled - verification message



Account disabled - verification message

2. To begin the process of verifying your account, click on the "Verify your Identity" button. You will then be taken through to the verification interface.
3. Depending on your country, you will then be asked whether you want to verify your account with Facebook. By clicking “Verify with Facebook” you are giving explicit consent for Neteller to access and process your registered personal information for purposes of Identity Verification. Identity verification via Social Media is based on automated decision-making algorithms applied by Hello Soda on behalf of Neteller.

4. If you decide against Facebook verification, you will need to upload photos of the front and back of your photo ID. You can upload either your passport, driving licence or identity card. The images you upload must be clear and show all 4 corners of the document. (Alternatively, you can choose to verify your account via the Neteller app by downloading the app and following the steps there)

5. Once you have verified your photo ID you then need to verify your address which can be a bank statement, utility bill or another official document. The date of issue on the statement must not be older than 90 days. Once again, the images you upload must be clear and show all 4 corners of the document.
6. By following the steps above your account should now be in the process of becoming verified.

Neteller verification time

Your account should usually be verified within a few minutes if all the documents you provided are clear and the details on the documents match the personal data that you used to register at Neteller. If there are any issues or the pictures are not so clear, it may take longer and could be up to 24 hours.

Once verified, you will receive email notification to advise you of your updated status and the details of your new verified account limits and fees.

Instant Bronze Pro VIP status

Once your account is verified please submit an application form with eWalletBooster to see if you are eligible for a free Bronze Pro VIP upgrade.

Neteller Application Form

Use the form below to submit your application to join our cashback program and get a free Bronze Pro VIP upgrade.